Trainings and Seminars

Formal executive entertaining skills for gaining the trust and confidence of other professionals 

In addition to being a place to enjoy a meal, the dining table is where many business relationships are built and deals signed. Personal table manners (or lack thereof) can and do have an impact on how individuals and the companies they represent are perceived. 

This hands-on course uses discussions and a 4 to 6 course meal to impart the knowledge and skills needed to set oneself apart in a variety of international dining situations. From extending an invitation and hosting a table, to using the right fork and toasting, the most essential aspects of formal dining etiquette are covered. 

THIS COURSE PROVIDES: 

• A comprehensive overview of the most important aspects of business dining, including host and guest duties, styles of eating, proper utensil handling and receiving lines 
• Proven tips for improving mingling proficiency and creating appropriate conversation 
• Essential knowledge of the responsibilities of both guests and a host 
• A hands-on tutorial experience to apply and practice new skills 

TOPICS COVERED: Napkins | Styles of Eating – American, European, Asian and Middle East | Proper Utensil Handling | World-class Dos and Don’ts | Eating Various Foods | Dining Dos and Don’ts | Tipping | Toasting | Effective Business Meal Tactics | Host and Guest Duties | The Silent Service Code | Receiving Lines

In today's fiercely competitive business arenas, etiquette and protocol intelligence is what distinguishes individuals and companies from the crowd. This unique intelligence provides that all-important edge to not only secure new relationships, but to make sure they are lasting ones. 

THIS COURSE PROVIDES: 

• Techniques for making a great first impression, including: handshakes, introductions, body language, names and forms of address, business cards, and electronic communication 
• A working knowledge of business etiquette as applied to entertaining, including the roles and responsibilities of a host and a guest 
• An essential overview of table etiquette 
•  Knowledge and ability to train 

TOPICS COVERED: Extending and Responding to Invitations | Receiving Lines | Host and Guest Duties | Seating Guidelines | Napkins | Toasting | Excusing Yourself from the Table | Styles of Eating | Silverware Savvy | Dining Dos and Don’ts | Tipping | Eye Contact | Entering a Room | Mingling | Handshaking | Introductions | Forms of Address | Remembering Names | Business Card Protocol | eEtiquette®

There’s more to a professional image than a firm handshake. This course explores how to use the principles of etiquette and protocol to achieve a new level of professionalism in all your business dealings. From introductions and emails to eye contact and attire, all the factors that contribute to creating a strong, professional image are explored. 

THIS COURSE PROVIDES: 

• A thorough introduction to business etiquette through discussion and interactive exercise 
• Proven tips for making smooth entrances and exits 
• Important information on how to effectively communicate through body language 
• Instill professionalism with training for your team to ensure a positive reflection on your company 

TOPICS COVERED: Eye Contact | Entrances and Exits | Posture | Handshakes | Introductions | Mingling and Small Talk | Business Card Protocol | Forms of Address | Remembering Names | eEtiquette

Improve your business or personal appearance and presence.  Your image is a powerful, non-verbal tool for establishing a polished presence. Combining individual advice and practical skills, this seminar moves beyond meeting dress code to creating a personal style that conveys professionalism, poise, and confidence in any setting. 

THIS COURSE PROVIDES: 

• An action plan to improve personal appearance 
• Practical skills to build a new wardrobe or enhance an existing one 
• Advice for dressing for the boardroom to the business picnic
• Clarity of dress codes 

TOPICS COVERED: First Impressions | Definition of Being Well Dressed | Dress Code Guidelines | Fragrance Management | Proper Fit | Importance of Quality Accessories | Clothing Colors in Business | Closet Fundamentals | Wardrobe Tips